If you are experiencing problems with Office for Mac 2011, there are a few steps you can take to eliminate problems related to file compatibility. Before you do anything else, double check or try the following:

  • Ensure that your operating system and software are both updated. 
  • Restart your Mac to see if that fixes the issue.
  • Run Repair Permissions to repair common problems.
  • Delete cache files and to check preferences for damage. You can do this with a tool like Onyx, among other troubleshooting tools.
  • Eliminate files in older versions of Office by testing with new files only. 
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